Normal Production Time: 10 business days is standard for most items, including custom. Production time will begin after approval of credit and artwork.
Acknowledgement: All orders are acknowledged by email. Please review carefully and notify us immediately of any discrepancies or changes.
Pricing: For pricing please reference our pricing sheet.
Packaging: All American Life Brands orders come with generic non-branded packaging.
Custom Work: American Life Brands is happy to create custom work for any client. All creative work developed by American Life Brands is their exclusive property. American Life Brands must give written approval for all use of this work and for any deviation of ideas from it.
Samples: Because our products are each custom manufactured, we include a free digital proof with each order. However, we can custom produce a sample of any style if required for a $50.00 fee. Please inquire for more information.
Changes to Orders: Changes must be made in writing, will depend on where order is in process, and may incur additional charges. Changes may delay production and shipping.
Cancellation Charge: Cancellations must be made in writing. Cancellation of an order in process will be charged $50.00 plus all charges incurred up to the time of cancellation.
Terms: Net 30 day with approved credit. New customers and orders above credit limit may require a deposit. Any order greater than quantity of 2000 pieces will require a minimum of 35% deposit upon receipt of purchase order. We accept VISA, MasterCard, American Express, Discover and debit cards.
Shipping: FOB Wisconsin 53037. All orders are shipped FedEx Ground unless otherwise requested. Factory does not assume responsibility
for carrier delays and cannot be held responsible. Split destinations: additional $12.00 after first destination. International shipments will incur a document processing charge of $20.00 plus freight. Export documents will reflect catalog pricing unless otherwise instructed. Ultimate delivery, customs clearance, duties, taxes and other applicable charges are the responsibility of the consignee.
Return Authorization: Merchandise may not be returned without written factory authorization. All return requests must be made within
5 days of receipt of goods.
Disclaimer: Products and logos shown on this website appear only to illustrate the basic products and ability to include messages and art on them, but are never intended to suggest that the imprints were designed by this company or that the products with those specific imprints are readily available to any purchaser without permission of the owners of the trademarked, copyrighted art or copy. We accept all copy and other materials submitted by the customer for use by the factory for items ordered on the basis that they are submitted in full compliance with all laws regarding trademark, service mark, copyright, etc. The factory accepts no liability for any infringements.
To give you the highest quality imprint, the following artwork guidelines have been created:
All artwork must be submitted in vector art format.
PC Software: Adobe Illustrator CS6 or lower (.ai, .eps or .pdf)
MAC Software: Any software (.eps ONLY)
All colors must be identified and listed with artwork.
All digital artwork should be submitted uncompressed in .eps or .ai file formats ONLY.
All files must have fonts converted to outlines.
Embedded or linked images, or any other file formats placed within an .eps or .ai document, are not acceptable.
All copy should be 10 pts or higher, smaller type may fill in and we are not responsible.
All lines should be no thinner than 1 pt.
No halftones will be accepted.
COLOR ME HAPPY